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Privacy Policy

This Privacy Policy outlines how HT Visions collects, uses, maintains, and discloses information collected from users (each, a “User“) of our website, https://www.htvisions.com/ (“Site“). This privacy policy applies to our Site and all products and services offered by HT Visions.

USE OF PERSONAL INFORMATION
We may collect personal identification information from Users through various means, including but not limited to when Users visit our site, register on the site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or engage with other activities, services, features or resources we offer on our Site. We may ask Users for their name, email address, mailing address, phone number, credit card information, and other personally identifiable information that is necessary to fulfill their request or to provide them with our services. However, Users may visit our Site anonymously, and we will only collect personal identification information from Users if they voluntarily submit such information to us. Users may choose not to provide personally identification information, but it may prevent them from accessing certain Site related activities.

NON PERSONAL IDENTIFICATION INFORMATION
We may also collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users means of connection to our Site, such as the operating system, the Internet service provider utilized, and other similar information. This information is collected automatically through various technologies, such as cookies and web beacons, and is used to improve the functionality and performance of our Site.

COOKIES
Our Site may use “cookies“ to enhance the User experience. A cookie is a small text file that is stored on the User's device for record-keeping purposes and to track information about their visit to our Site. Cookies help us improve the Site's performance and personalize the User experience.

Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. However, if they do so, note that some parts of the Site may not function properly, and their User experience may be affected. By continuing to use our Site, Users consent to our use of cookies in accordance with this Privacy Policy.

HOW WE USE INFORMATION
HT Visions collects and uses Users' personal information for the following purposes:

TO IMPROVE CUSTOMER SERVICE
We use the information Users provide to respond to their customer service requests and support needs more efficiently.

TO PERSONALIZE USER EXPERIENCE:
We use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

TO IMPROVE OUR SITE
We use feedback you provide to improve our products and services.

TO PROCESS PAYMENTS:
We use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

TO RUN A PROMOTION, CONTEST, SURVEY, OR OTHER SITE FEATURE:
We use personal information to administer promotions, contests, surveys, and other Site features.

TO SEND USERS INFORMATION THEY AGREED TO RECEIVE:
We use personal information to send Users information they agreed to receive about topics we think will be of interest to them.

TO SEND PERIODIC EMAILS:
We may use the email address to send User information and updates pertaining to their order. It could also be used to respond to their inquiries, questions, and/or other requests. If Users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time Users would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email, or Users may contact us via our Site.

INFORMATION PROTECTION
We take appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information, username, password, transaction information, and data stored on our Site. We have implemented industry-standard security measures to safeguard and secure the information we collect online. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect personal information, we cannot guarantee its absolute security.

INFORMATION SHARING
We do not sell, trade, or rent User's personal identification information to others. We may share generic, aggregated, demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. We ensure that any third-party service providers we engage with are GDPR compliant and have appropriate security measures in place to protect User's personal information.

CHILDREN'S ONLINE PRIVACY PROTECTION
Protecting the privacy of young children is particularly important. We do not knowingly collect or maintain personal information on our Site from anyone under the age of 13, and no part of our website is designed to attract anyone under the age of 13. If we become aware that we have collected personal information from a child under the age of 13 without verification of parental consent, we will take appropriate steps to delete such information. If you are a parent or guardian and believe that your child under the age of 13 has provided personal information to us, please contact us immediately at the contact information provided on our Site.

Right to Access Your Personal Information
You have the right to access the personal information we hold about you. You also have the right to request a copy of the personal information we hold. If you want to access this data, send a description of the information you want us to share to info@htvisions.com/.

RIGHT TO BE FORGOTTEN
At any time, you may contact us at info@htvisions.com/ to request that we delete all personal data. Users are, however, individually responsible for ensuring that their personal data is deleted from other sources.

Right to Non-Discrimination for Exercise of Privacy Rights
Users have the right to refuse to supply personal identification information without the risk of discrimination, except that it may prevent you from engaging in certain Site related activities.

DO-NOT-TRACK (DNT) REQUESTS
At this time, we do not currently respond to “do-not-track“ requests from our Users' browsers.

DO NOT SELL MY PERSONAL INFORMATION
We do not sell, trade, or rent Users personal identification information to others and have not done so in the past 12 months. However, Users can still opt-out and request that we do not sell their personal information in the future through this Do Not Sell My Personal Information link.

REFUND POLICY

  • You have chosen a special package.
  • The primary design concept has been approved.
  • You have demanded revisions.
  • The cancellation has been made due to reasons unrelated to the company.
  • The company has not been contacted for more than 2 weeks of project.
  • Company's policies, or policy, have been violated.
  • Other companies or designers have been approached for the same project.
  • The creative brief is lacking in required information.
  • A complete design change has been demanded.
  • The client will not be entitled to any refunds after 7 days, from the date of purchase.
  • Services including but not limited to Social Media Marketing/Management, Search Engine Optimization (SEO), Domain Registration, Logo Copyrights, Web Hosting & Paid Plugins (SSL/DDoS) are not entitled to refunds under any circumstances.
  • In case of websites, refunds will not be entertained once the client has approved the design and the website is sent for development.
  • In instances, where websites have been developed and uploaded on test links or actual domains, no refunds will be entertained. Logo Venture will only be liable to troubleshoot problems (if and when) the customer has subscribed to web support services.
  • Refund requests will not be entertained once the logo/website designs are approved.
  • A partial refund (not exceeding 25%) could be availed, if the client fails to provide the initial brief for the logo/web design within 10 days of placing the order.

Note: Brand Name holds all rights to reject any project or cancel the contract whenever it deems necessary. After the refund, you will not have any rights to use the designs for any purpose; they will be the sole property of the Brand name The company will be the rightful owner of the designs.

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